Our highly trained staff is up-to-date on the latest in parent engagement, special education advocacy, and how schools in this state work.  Each Parent Consultant takes part in a rigorous mentoring program designed to share information and develop skills that are essential in helping parents understand how to support their child’s learning.

Staff members at the Parent Information Center are selected for their exceptional skills and expertise related to parent engagement, advocacy, and support.  Parent Consultants participate in regular trainings as related to special education, disabilities issues, general education, and technology.  Our Parent Consultants understand the challenges of parenting, especially parenting children with disabilities, because they, too, are parents.

Meedra Surratte, M.Ed.

Executive Director |

Meedra Surratte, M.Ed. - Executive Director Meedra is a community and education advocate serving students with disabilities and their families at PIC for over 15 years.   Her area of focus lies in education and capacity building, particularly in the areas of special education, family engagement and/or strengthening sustaining partnerships between families and schools.  She is committed to ensuring equity in education, representing the interests of students and families from our most undeserved communities. Meedra holds a B.A. in Organizational Dynamics and a Masters in Special Education.  Meedra also serves as the aRPy Ambassador for Delaware, promoting awareness of evidenced based practices that improve outcomes for infants and toddlers. She represents the needs, concerns and interests of children with disabilities and their families on several statewide councils. Meedra previously served as education contributor to the Arthur J. Turner Jr. Scholarship Foundation, and served as a Court Appointed Special Advocate (CASA)  and an Educational Surrogate Parent for 10 years.  Meedra is the proud parent of 3 girls, and grandparent of a granddaughter born in 2021.

"Through my work, my goal is to encourage, empower, and inform families about the special education process, and the importance of advocacy in education and community, specifically reaching underserved parents of children with disabilities and families with low Income and/or limited resources."

Kerry Thompson

Parent Training and Information (PTI) Project Coordinator | Sussex County/Statewide

The PTI program provides information and support for families who have children and youth with disabilities and/or special needs. Kerry oversees our PTI Parent Consultants, who offer superior support to parents reaching out to PIC. Kerry has over 20 years of coordinating, planning, and managing experience. She's originally from the New York/New Jersey area, but has lived in Sussex County since 2016. She enjoys working with families and helping them become their child's best advocate.    

""I'm excited to be working at an organization that offers an array of support and resources for families with education questions or concerns. I look forward to contributing to PIC's success in being the premier source regarding special education information for Delaware families.""

Tina Andrews

Project Coordinator | NCC/Statewide

Christina previously worked here as a program coordinator for the PIRC grant. She worked with schools increasing parent engagement, taught workshops, facilitated Family Friendly Walkthroughs and learned so much about education, parental engagement and working with families of kids with unique needs. After her time with PIC, Tina went back to school and got a Masters in Special Education with an autism certification. She worked for 5 years in schools in Delaware and Maryland as a classroom teacher and as a special educator. Tina is coming back to PIC, in this role as a parent consultant, with this additional education, experience, and passion. Tina's hope is that she is able to partner with families to help them find resources and supports to improve their child’s educational experiences and, ultimately, improve their lives. Tina will be working on initiatives throughout the state but her primary focus will be on Sussex County. She grew up in Sussex County and graduated from Sussex Central High School. She also worked in nonprofits there for many years building relationships and coaching young people at the beginning of their careers. Tina is excited to work with many of the people that she grew up with and went to school with as they are now teachers, administrators, and parents in Sussex County. An important focus of Tina's in the next few months, is to increase PICs visibility in Sussex County so that more families and children can benefit from our services. When Tina is not at work, she is living an awesome life with her 5 children and menagerie of animals. Tina's children also are unique individuals with special needs and as their parent she is an ardent advocate for their needs as well.

"“My goal is to ensure families of children with special needs have access to the information, programs, and support they need to make informed decisions about their children’s education. There is nothing more anxiety producing than facing the unique challenges of being a parent of a child with special needs and not knowing how to get the resources you need for that child. I am so glad to be a part of PIC and be able to be a community connector for our families.”"

Mary Andrews

Data & Communications Specialist | NCC/Statewide

Mary is a Sussex County Native who started her career as a Public Ally in 2002, where she completed 1700 hours of community service with a non profit in Sussex County.  She then moved on as a Program Coordinator at Interfaith Mission where she developed and ran an after school program. When she is not working she is spending time with her fabulous daughter and family.

"" Growing up as a child with a disability, I saw the obstacles my mother faced to ensure I had the tools succeed in school. I want to make sure every parent has the tools to advocate for their children as my mother did for me." "

Kimyada Maddrey

Intake & Data Specialist | New Castle County

Kimyada joined the PIC staff in November 2018 and coordinates our new intakes and data collection.  Kim has over 10 years experience in customer service and finance and is a  passionate advocate for children.  She is excited to help families advocate and learn about the special education process, as she was when advocating for her daughter.

Paula Broody

Statewide Bi-lingual Parent Consultant | New Castle County Office

Paula provides information and resources for families of children with disabilities, meeting personally with parents and caregivers of children with disabilities and conducting workshops in Spanish on topics related to special education and effective advocacy.

"I know firsthand the challenges that families have to face having a child with a disability. One of my two sons has autism and I know that it’s not only a challenge emotionally and physically but it can also provide an extra challenge socially and with parents and families in the community who may not be as educated or understanding of having a child with a disability."

"I am passionate in this field and I will not stop until all families feel heard and helped. I also want children with disabilities to be challenged and have all of their needs and gifts met."

Kathie Herel

Educational Surrogate Program Coordinator | New Castle County Office

Kathie ensures that eligible children in Delaware’s foster care system are appointed a trained and knowledgeable Educational Surrogate Parent (ESP) who acts as the foster child’s parent in the special education process. She delivers training, consultation and support to foster parents, community volunteers, educators and professionals regarding parental rights and special education regulations, as well as working closely with state agencies and school districts to ensure effective implementation of the program on behalf of foster children. Kathie holds a B.S., in Recreation & Park Administration, University of Delaware, M.S. in Management, Wilmington University.

"Children in foster care experience numerous challenges due to life altering and traumatic events. They deserve to have knowledgeable advocates ready to support them in school. Through my work, I hope to positively influence educational outcomes for children in foster care."

Arielle Morris

Family Resource Specialist - Early Hearing Detection and Intervention (EHDI | NCC/Statewide

Arielle supports families with children who are deaf or hard of hearing, by offering education, information, and guidance. Originally trained in graphic design, her passion shifted focus when her profoundly deaf daughter was born in 2015. Her daughter's diagnosis led to Arielle's involvement in the deaf and hard of hearing community as she continued to be an advocate for her child. Arielle is a trained parent guide for Delaware Hands & Voices and has a great familiarity with early intervention services in the state of Delaware due to her daughter’s participation in several of them.

""I know firsthand how important a support system can be after a child's hearing loss diagnosis. I know the value of it, and the impact it has on our children's growth and prosperity.""

Mindy Cox

Human Resources Manager | New Castle County Office

Mindy provides administrative support to staff throughout the state and manages the PIC database of more than 6,000 people! Mindy is a graduate of Salisbury University, is a previous Delaware PTA board member and a member of the Newark High School PTSA.

"I have been a passionate volunteer and advocate for high quality public education in Delaware for many years. I feel very fortunate to work for an organization that truly makes a difference for so many families."

Jin Whan Kang

Clerical Assistant | New Castle County Office

Jin Whan provides clerical support services as part of Chimes Delaware Community Employment Program.

The Parent Information Center of Delaware is committed to providing access to our web pages for individuals with disabilities. The content of this site has been tested for usability and accessibility using a combination of standards-based, automated procedures and accepted heuristic methods. We make every effort to comply with the requirements of Section 508 of the Rehabilitation Act. Compliance is an ongoing process and we encourage notification when information on our website is inaccessible. If for any reason you are having difficulty accessing any of our resources please call us at (302) 999-7394 or email us at picofdel@picofdel.org.